Amazon Connect Service
Amazon Connect Service
Amazon Connect provides rich metrics and real-time reporting that allow you to optimize contact routing. You can also resolve customer issues more efficiently by putting customers in touch with the right agents.Current Version: 1.0.0
Publisher: Toro Cloud
11Get it now Rate it
The Amazon Connect Service allows you to:
- Create User
- Delete User
- Describe User
- Describe User Hierarchy Group
- Describe User Hierarchy Structure
- Get Contact Attributes
- Get Current Metric Data
- Get Federation Token
- Get Metric Data
- List Contact Flows
- List Hours Of Operations
- List Phone Numbers
- List Queues
- List Routing Profiles
- List Security Profiles
- List Tags For Resource
- List User Hierarchy Groups
- List Users
- Start Chat Contact
- Start Outbound Voice Contact
- Stop Contact
- Tag Resource
- Untag Resource
- Update Contact Attributes
- Update User Hierarchy
- Update User Identity Info
- Update User Phone Config
- Update User Routing Profile
- Update User Security Profiles
Categories:
Compatibility:
Resources:
License:
TORO Master Subscription Agreement
API Specification: Swagger 2.x
Schema Source: TORO Docs to OpenAPI
Tags: AWS, contact management, customer support
| Version | API Reference Version | Compatibility | Date added | Summary | |
|---|---|---|---|---|---|
| 1.0.0 | --- | --- | 2019-09-27 |
No reviews yet